When can we make bookings / reservations?
Bookings and reservations are available 24 hours daily, Mon – Sun including Public Holidays.
You can book instantly through our website, wechat or whatsapp.
Simply share your pickup location, destination and schedule.
Our team will confirm your booking within an hour.
Is a credit card required when making a reservation?
For any advance reservation or booking, a valid credit card is required to secure the reservation or booking.
What types of services do you offer?
We provide a range of luxury transportation services, including:
Airport Transfers (Changi Airport and private terminals)
Corporate Travel (business meetings, events, and executive rides)
Point-to-Point Transfers (direct and efficient rides within Singapore)
Hourly Chauffeur Service (flexible transportation tailored to your schedule)
City Tours (luxury sightseeing experiences)
What vehicles are available in your fleet?
Our luxury fleet includes:
Noah / Voxy – ideal for family travel
Vellfire / Alphard – Spacious and stylish, ideal for business and family travel.
Mercedes E-Class – A refined sedan for executive travel.
Mercedes S-Class – The ultimate luxury sedan for VIP experiences.
How far in advance should I book my ride?
Online bookings can be made from 24hrs in advance.
For any bookings less than 24hrs (Last-minute bookings) contact us directly via
wechat id: firstclass-limo
whatsapp: +65 8929 8383
email: enquiry@firstclass.limo
Last-minute bookings will be subjected to availability.
What is your cancellation policy?
All confirmed bookings are non-refundable. We do not offer refunds for any cancellations once a reservation has been confirmed.
Are there any extra charges for using limo service in Singapore?
Yes, there may be extra charges such as late-night surcharges, waiting time and additional stop fees.
Late-night or midnight trips:
$15 per hr / per trip for bookings between 2330hrs to 0630hrs.
Waiting time:
We offer a complimentary waiting time of 15 minutes for standard pickups and 60 minutes for airport arrivals.
Additional waiting time is chargeable:
Departure / Transfer – Waiting time exceeding 15 minutes from advised pick up time will be charged at S$20.00 per 15 minutes block, exceeding 30 minutes will be charged as 2-way transfer.
Arrival – Waiting time after the first 60 minutes, will be charged as 2-way Arrival transfer.
Extra stops or detours:
Additional $20 to $40 depending on location. Please specify the intended additional stop during enquiry.
Child seat requests:
$10 per seat. Please request the seats at the time of booking to ensure availability.
Will I be charge out-of-city limo trip in Singapore?
Yes, trip to location outside standard service zone in Singapore usually incur additional fee.
An additional one-time surcharge applies for transfer or pick up/drop off at outskirt areas, including but not limited to Tuas shipyard, location after Jurong town hall, Airbase, Changi Business Park and Naval Base:
$30 to $60 – Depending on vehicle type